Shipping & Return Policy

Free USA shipping for all orders over $50!

We ship all orders from our warehouse within 24 business hours of the order being received. All orders are shipped with USPS or UPS depending on the size and weight. We reserve the right to choose the shipping method of delivery.

 

Domestic Shipping:

Based on where you are located it will take approximately 2-7 business days to reach your destinations. If you are interested in expedited shipping you must call or email us prior to the order being shipped. If you are shipping your package to a PO box please be advised that there may be a delay. 

Free shipping on all orders over $50, automatically applied at checkout. Orders under $50 will have a standard shipping rate of $3.99

 

International Shipping:

All international orders have a standard shipping rate of $15.99.

Shipping will take approximately 6-18 business days for international orders but may be delayed by imports and customs. 

 

Returns:

If you are unsatisfied with your products for any reason we accept returns up to 10 days after the date of shipment. You can submit the form on the contact us page or email us at info@timelesscrystaljewelry.com. All items must be returned new, unused in the original packaging. Once the return is received we will refund the cost, minus our actual shipping & handling cost. There will be a 30% restocking fee for all such returns. We will not accept products in return if they are damaged, used, or have pieces missing.

If your order arrives damaged please reach out to us by going to our contact us page and filling out the form or you can email us at info@timelesscrystaljewelry.com. We will reach out to get your issue resolved.